Returns & Exchanges

At TORC, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains as effortless and stylish as our collections.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.